Agent Banks in Emerging Markets

The 2019 Agent Banks in Emerging Markets survey points to shifts in the service concerns of institutional investors.

Agent Banks in Frontier Markets

Multi-market service providers are having growing success in establishing regional service models, though client appreciation of service quality lags that in busier markets.

Agent Banks in Major Markets

This year is the 30th anniversary of Global Custodian’s annual survey of client perceptions of the quality of the services they receive from the local agents of global custodian and global investment banks. Perhaps in celebration, scores overall have risen.

Central and Eastern Europe Domestic Custody

While Central and Eastern Europe is regarded for the sake of convenience as a single region, securities services providers experience different client priorities and requirements in the individual markets.

China Domestic Survey

Greece Domestic Survey

In recent years, Greek custodian banks have been prisoners of the country’s sovereign debt ratings. Until these improve, domestic institutions will be an increasingly important client segment.

Hedge Fund Administration Survey

A shorter questionnaire this year has yielded assessments in a relatively narrow aggregate range with clients on the whole appearing content with the quality of services available.

India Domestic Survey

Domestic Indian institutions rate their securities services providers highly, but not necessarily in the same way as their cross-border counterparts.

Malaysia Domestic Survey

Operational reforms will help local providers meet the service needs of a growing investor base.

Mutual Fund Administration Survey

An expanded questionnaire this year shows that clients of mutual fund administrators are broadly appreciative of the service they receive.

Prime Brokerage Survey

This year's questionnaire, though somewhat abridged from 2018's, still records a wide spread in category scores.

Private Equity Administration

The results of this year’s PEFA survey point to a broadly satisfied group of respondents, showing a good deal of consistency between the 2018 and 2019 surveys.

Singapore Domestic Survey

South Africa Domestic Survey

While domestic institutional clients of South African custodians have a similar overall perception of their service providers to the banks’ foreign clients, there are some intriguing differences at a service category level.

Tri-Party Securities Financing

This year’s survey has been substantially revised to take account of regulatory developments and the engagement of the buy-side.