PARTICIPATE IN A SURVEY RETURN TO SURVEYS

The Global Custodian surveys are now hosted on Aon/McLagan’s new GDPR-compliant survey platform. For more information, click here.
For further information on the Agent Bank/Direct Custody and Clearing Survey 2018, please contact Allison Cayse on +1 513 574 0220/513 378 1645 or at allison.cayse@mclagan.com.

Changes to the questionnaire

• Market Groupings – this year we are introducing the ability for respondents to create groups of markets in addition to the ability to rate markets individually. We believe this option will save time and unnecessary duplication of effort on the part of clients. As a respondent you may create as many market groupings you wish and determine the markets you wish to include in each of those groupings.
• Overall Assessment for Service Areas – In a further effort to save respondents time, respondents now have the option to provider an overall verdict, if they prefer, for a service area rather than answering a series of separate questions about that service.
• Change in rating system – respondents are no longer asked to rate their agent banks on a scale of 1 to 7. Instead clients are asked to what degree they agree or disagree with a statement about their agent banks.
• Ability to rate all markets at once – Respondents are now offered the ability to rate all the markets in which they are active at one time. We will still run Major, Emerging and Frontier Markets at different times during the year, but if a respondent wishes to complete their rating exercise for all their active markets at once, they may do that. Responses for Emerging and Frontier markets will be recorded and counted at a later date.