Addressing the threefold challenge

The start of the COVID-19 pandemic, combined with the ensuing market volatility, exacerbated the challenges that the securities services industry was already grappling with in integrating and deploying new digital service offerings. Here, Joerg Guenther, Managing Director, Global Co-Head of Securities Services Operations & Technology at Citi, discusses the lessons learned for both providers and clients for future initiatives.

Fighting Fraud

Amy Small, executive director, institutional custody, UMB Bank, explains how even sophisticated institutions are vulnerable to online scams and how service providers can help protect them.

Bringing comfort to the unfamiliar

Michael Demissie, head of digital assets and advanced solutions, BNY Mellon, discusses the bank’s growing role in supporting institutional clients looking to enter the digital asset arena.

Streamlining India’s securities markets

Following a series of pro-business market reforms in India, Alvaro Camunas, head of client development at BNP Paribas Securities Services and Akshay Thakurdesai, head of BNP Paribas Securities Services India discuss with Global Custodian the impact on service provision for Foreign Portfolio Investors (FPIs).

More than fund administration

The global shift to remote working has led alternative investment managers to recognize fund administrators are more than just service providers—administrators are vital components of their business model, according to SS&C Technologies’ Rob Stone.

You don’t have to be small to be nimble

Dan McNamara, chief strategy officer (CSO) at MUFG Investor Services, believes there is a misconception about larger fund administrators lacking in agility when it comes to technology and innovation. Here, he explains the bank’s ethos in servicing its clients through a broad range of offerings as MUFG Investor Services continues to invest and expand.

Back to the future

Aaron Steinberg has been with BNY Mellon’s Pershing’s prime services business for 14 years. He is responsible for the sales and relationship management team within the prime brokerage business as well as capital introductions. Here he discusses recent trends in prime brokerage from the perspective of both clients and service providers.

Rebuilding confidence

As the industry recovers from the collapse of family office Archegos Capital Management, both prime brokers and hedge funds will have to rebuild confidence in their resiliency and practices, according to Cowen’s global co-heads of prime brokerage and outsourced trading, Mike Rosen and Jack Seibald.