Tag: API

The legacy of legacy technology

The securities services industry is still plagued with legacy technology systems that are 15-20 years old at a time when the rest of the world is moving forwards at an alarming pace with new technologies. Joe Parsons looks at how firms are identifying what needs to be changed or updated, and how they weigh up their options.

The self-service client model

Self-service has become prevalent in the customer service experience through new technologies at supermarkets and airports, but can this spread to securities services?