DST International (DSTi) says that consultants Gartner have praised its AWD (HiBPM) Business Process Management (BPM) application.
In a report entitled “Magic Quadrant for Pure-Play BPM, 2Q04,” Gartner Group tested the automation of business processes through process modelling, simulation, adjustment, implementation and measurement. It described DSTi as a “leader” in the sector. A leader, according to DSTi, is any vendor who is “performing well,” has a clear vision of market direction and is “actively building competencies to sustain their leadership position in the market.”
The Gartner report also states that, “vendors in the Leaders quadrant are most likely to have high revenue in this market, high market share and products that are of interest to a wide audience.”
“DST’s positioning in the Leader quadrant indicates that AWD has been recognized as a best practice solution within the BPM industry,” says Tracy Shelby, Systems Officer, DST Technologies. “We focus on combining the proven power of imaging, workflow and customer service solutions with next-generation application integration tools, robust process analysis and an intelligent rules engine. This results in better, faster decision making and improved productivity. AWD captures all communication channels and reduces costs, enabling world-class customer service for our clients.”
AWD process templates have been developed for healthcare, mortgage banking, life insurance, unit trust, and video/broadband.