BT, a provider of converged trading communications, and Aite Group, an independent research and advisory firm, released the results of a survey covering the level of integration across different trade communication tools and the importance of collaboration to improve overall productivity of the trading desk.
The new report titled “Trade Communication Tools: Enhancing Productivity and Collaboration Through Integration” found that the adoption of a unified communications approach, which encompasses the seamless use and interaction of voice, IM, video, email and chat over one platform, will play a central role in the trading environment.
According to the research, this is important to market participants as it increases trader effectiveness and enhances productivity, which improves the bottom line.
The survey sought to examine the role collaboration tools play in a new market environment being driven by regulation, advanced trading strategies and diverse asset classes.