Global Custodian has published the results of its annual Agent Banks in Emerging Markets Survey, assessing the quality of sub-custody and clearing services in those countries.
The survey, conducted for Global Custodian by McLagan Investment Services between July and November 2018, shows client perceptions of post-trade services, including settlement, asset servicing and relationship management, among others, provided by the local agents of global custodians, investment banks and asset managers.
According to the global category averages, relationship management and client service achieved the highest rating, followed by asset servicing and risk management, while asset safety and innovation were ranked as the two lowest.
Saudi Arabia, which was recently upgraded from frontier market to emerging market status, was the highest rated country by overall average, followed by Russia and Poland, whereas banks operating in Peru, Chile and Brazil were among the lowest average scores.
New inclusions in the survey were Colombia and Peru, while Argentina, Morocco and the Slovak Republic will feature in the upcoming Agent Banks in Frontier Markets Survey.
To download the full break down and country results, click here. This content is free to all Global Custodian subscribers. If you are not a subscriber you can sign up here, or purchase the survey from our store.
Table 1
Service area | Global average |
Client service | 5.56 |
Asset servicing | 5.52 |
Risk management | 5.50 |
Cash management and FX | 5.42 |
Technology | 5.41 |
Relationship management | 5.30 |
Pricing | 5.28 |
Account management | 5.14 |
Liquidity management | 5.14 |
Regulation and compliance | 4.84 |
Innovation | 4.75 |
Asset safety | 4.60 |
Table 2
Market | Average |
Saudi Arabia | 5.85 |
Russia | 5.81 |
Poland | 5.62 |
Qatar | 5.55 |
UAE | 5.55 |
Greece | 5.49 |
Colombia | 5.47 |
India | 5.46 |
Hungary | 5.16 |
Turkey | 5.16 |
Taiwan | 5.13 |
South Africa | 5.10 |
Philippines | 5.09 |
Czech Republic | 5.04 |
Egypt | 5.04 |
Malaysia | 5.04 |
Thailand | 4.99 |
Pakistan | 4.93 |
China | 4.89 |
Indonesia | 4.89 |
Mexico | 4.87 |
Brazil | 4.80 |
Chile | 4.79 |
Peru | 4.55 |