Lloyd’s, the specialist insurance market, has signed an infrastructure managed services (IMS) agreement with Unisys, with a potential estimated value of $17million (GBP 10 million) over the five year term of the contract.
Unisys will support around 1,400 desktops and 200 servers. Under a separate contract, Lloyd’s has purchased two Unisys ES7000 servers plus infrastructure consolidation assessment services. Located in the UK, Lloyd’s has a stated capacity to accept insurance premiums of $26.6 billion (GBP 14.9 billion) in 2004. Unisys will transform and manage Lloyd’s IT infrastructure to help make it transparent, secure and flexible. This will enhance service delivery and provide a consistent user experience for Lloyd’s employees. Remote infrastructure managed services are a first for Lloyd’s and replace an existing “break/fix” IT maintenance service contract. Unisys service delivery will be based on recognized industry best practice standards, including IT Infrastructure Library (ITIL) and the Unisys Partnership Value Model (PVM).