Transaction Network Services (TNS) has launched a new initiative aimed at helping UK retailers eliminate the risks associated with communications and transaction connectivity implementations. The initiative has been launched in response to research carried out by TNS in which retailers called for faster, more secure transactions and enhanced communications capabilities.
According to the TNS survey of leading UK retailers, 68 per cent are looking to implement broadband technologies in the next year, with “speed of transactions” (60%) and “better internal communications” (26%) being the most common reasons for upgrading. More than 80 per cent of respondents said that IP was critical to their IT strategy.
TNS has responded to these findings with a new four-stage initiative to identify, design, implement and manage a communications and connectivity solution. Each of these processes is matched by a guarantee to ensure that retailers are positioned to improve business efficiency and lower operation costs.
First, TNS will provide opportunities for improving business efficiencies or refund all charges. Secondly, TNS will deliver a bespoke solution at a fixed price with no additional cost to the retailer. Thirdly, TNS will implement the solution to meet the business requirements on time and on budget, or all installation costs will be refunded. Fourthly, TNS guarantees that 99 per cent of transactions will reach their host on time or the retailer will receive that month’s transactions free of charge.
“We have responded to retailers’ needs with a raft of measures that completely eliminates the risk of implementing a new connectivity solution,” says Ray Low, Managing Director of TNS. “Retailers want technologies such as broadband, wireless and Voice over IP to help them make their businesses more efficient, so with broad experience in both the retail and banking markets, we’re taking this to the next level to truly enable the retail world to connect.”