Sunsuper, Australian superannuation fund, is expanding its use of SunGards Omni for recordkeeping and administration to help create greater efficiencies, reduce costs associated with internal development and speed time-to-market for new services to its members.
With more than one million members and around AUD12 billion funds under management, Sunsuper will also enhance its workflow and reporting analytics through the implementation of SunGards Infinity Content Manager. Together, these SunGard applications will help streamline and automate Sunsupers retirement servicing operations.
Sunsuper will deploy SunGard Omnis Enterprise Solutions Framework (ESF), a multi-tiered application that helps lower the cost and complexity of Web development and ultimately helps create more flexible client-servicing platforms and speed time to market for new product offerings. For example, Sunsuper will utilize the event modeling capabilities of ESF to provide intuitive, Web-enabled access to complex transaction calculations for displaying available client funds.
Our members are the real winners of our SunGard solution expansion, says Tony Lally, chief executive officer, Sunsuper. Using SunGards technology, our goal is to provide a more personalized, tailored service for members, quicker inquiry response times, better, more efficient online services, as well as new online self-service features. In addition, SunGard will help us create a back-office IT infrastructure to better support our member and client services initiatives.
SunGards integrated solutions help leading retirement service providers like Sunsuper achieve greater operational efficiencies, improve their clients experience and lower their total cost of ownership. Sunsupers strategic investment in a platform will help yield value to their members, says Kevin Rafferty, president of wealth management business, SunGard.
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