SEB, a Scandinavian banking group, has upgraded to the latest version of the Optial’s Operational Risk Management software platform.
“We are using the Optial system across the bank to facilitate the management of operational risk,” says Lars Hansn, Global Head of Operational Risk at SEB.
“The new release has introduced further integration to streamline how we process issues related to customer opinions, incidents, questionnaires and KRI’s,” she continues.
“Release 5.0 has delivered significant new application features, along with initiatives which are targeted at keeping the platform stable, robust and at the forefront of latest technologies,” adds Product Director at Optial, Judith Graham.