London-based consultants Rule Financial say they have developed a so-called Business Activity Monitoring (BAM) and service management application capable of providing banks with monitoring tools that capture data and events from multiple systems and delivers a graphical view of of them in real-time.
“Today’s financial institutions execute transactions across many deal types,” says Damian Walton, Head of Asset Based Consultancy at Rule Financial. “To optimise efficiencies and reduce costs, they need a real-time view of where each trade is across the entire lifecycle, including outsourced delivery networks. The Rule Financial dashboard provides a functionally-rich, flexible monitoring solution to track, for example, the status of trades, enabling organisations to make more informed business decisions, significantly reduce operational risk and improve service levels.”
Rule says the application is “out-of-the-box” and offers buyers tailored reports and cost benefit analyses, and audits and management summaries. It also monitors and reacts to key performance indicators (KPIs) to assess the effectiveness of internal processes and outsourced services levels through the monitoring of key service indicators (KSIs) and adherence to Service Level Agreements (SLAs).
“Following a six month client consultation process we have built a superior and cost-effective dashboard solution, which requires minimal IT resources,” says Marcus Rule, CEO, Rule Financial. “We will continue to work with our clients to ensure the dashboard is fully supported to meet their evolving needs.”