Premier Pension Services (PPS) is to merge the administration functions of both its Small Self Administered Schemes (SSASs) and Self Invested Personal Pensions (SIPPs) as post A Day there is very little difference in the service needed by IFAs.
“As a well established provider of SSAS and SIPP services to the IFA market PPS recognises the need to change and adapt to ensure the highest levels of customer service. These are exciting times in the member directed pension market and merging our administration services is the first step towards reinforcing our market position as a proactive outward looking administrator. This means the IFA will deal with the same people for both products and help in building strong ongoing relationships,” says Nigel Manley, head of Self Invested Pensions, PPS.
These changes have been announced as part of a programme to develop the services of PPS to become a proactive administration business and provide much closer commercial links between the IFA and PPS.
“We place great emphasis on IFA portfolio management where one or two people take responsibility for that IFA relationship. Merging the SSAS and SIPP administration helps this tremendously. It also allows us to develop our employees in the full member directed pension market. There can only be two meaningful differentiators for a SSAS and SIPP provider that are of value to an IFA in selecting who to use in a crowded market – especially for SIPP. We believe that this will come down to first service and then second developing closer commercial contact and client relationships between our administration teams and the IFA – being a proactive administrator and working with the IFA to help identify opportunities and scheme issues together,” adds Manley.