Paula Sausville Arthus, the former JP Morgan Investor Services SVP who left the bank in the wake of a series of changes in the fund management outsourcing group at the bank initiated by new Treasury and Securities Services chief Heidi Miller, has joined the Mutual Fund Services business unit of The Depository Trust & Clearing Corporation (DTCC) as managing director, Relationship Management. She will lead relationship management and sales efforts, reporting to Ann Bergin, managing director, Distribution Services. It is a new position.
DTCC says Sausville Arthus will be “integrally involved in furthering the business unit’s expansion strategy, positioning it effectively with current and future users of Mutual Fund Services, and strengthening existing customer relationships.”
“Our business is growing, and the need to maintain a high level of customer service is a priority for us,” says Bergin. “At the same time, our clients are expanding into new growth areas, while dealing with regulatory and compliance issues. Our goal is to move toward more strategic relationships with them, where we can address issues and provide technology solutions at an early stage.”
DTCC says that, with investors expanding their portfolios beyond traditional investments such as equities, fixed income and mutual funds) to such non-traditional products as unified managed accounts and alternative investments like hedge funds and funds of hedge funds, DTCC is actively engaged in exploring how the organization can develop automated processing and information-exchange efficiencies for these growing markets.
“Paula has an exceptional background working with a broad network of clients nationally and globally,” says Bergin. “Her experience, together with support from the business unit’s Relationship Management team, will place us in a strong position to support the fund industry at a deeper level and at earlier stages.”
Sausville Arthus was at JP Morgan Chase for over 25 years, in investment management operations, technology and custody. Most recently, as senior vice president and Asset Manager Solutions group business executive, she was in charge of the outsourcing of middle- and back-office investment operations sold to fund managers.
Prior to that, as global technology executive, Investor Services, Sausville Arthus had responsibility for all IT applications and distributed infrastructure for the securities services area. During her time in that position, she led the development and integration of the technology to support mutual fund administration and accounting, developed the architecture and strategy for a messaging infrastructure for the Chase Wholesale Bank, and consolidated a number of technology platforms resulting from various mergers and acquisitions.
A graduate of the State University of New York, Albany, Sausville Arthus holds a bachelor’s degree in economics, with minors in computer science and business administration.