Patni Computer Systems, a IT and BPO services provider, is opening of a new delivery center in Queretaro, to augment its global delivery capabilities and serve the North American and Latin American markets.
The Center will offer Patni’s full range of services and applications covering IT consulting, software development outsourcing, contact center operations and business process outsourcing. These offerings will be provided to customers in the financial services, manufacturing, life sciences, communications, and media & entertainment sectors.
The location offers Patni preferential access to customers in North and South America and within Mexico, the world’s 13th largest economy with a local IT market of $5 billion. Customers will be able to leverage a ‘near shore’ engagement model and global delivery system simultaneously, allowing for seamless interaction on IT development projects, easier management of customer relationships and greater oversight on project tracking. This will reduce engagement costs while accelerating time-to-market.
“This is part of our expansion strategy – to roll out a follow-the-sun model that serves regional markets and gives us more flexibility in utilizing global talent,” says Jeya Kumar, chief executive officer of Patni Computer Systems. “We are seeing increased demand from our client base for near-shore resources. Our investment in Mexico allows us to deliver on these demands, and it will generate jobs and economic momentum for a growing region.”
Patni chose Mexico as its latest expansion site to take advantage of the country’s low costs, improved economic prospects, language skills and other business benefits. Queretaro was selected for a variety of reasons, including its burgeoning talent pool from 37 area universities, its proximity to Mexico City, quality of life and low cost of living. It is also considered one of the safest cities in the country.
Patni is opening the delivery center in a temporary facility in Tecnologico de Monterrey’s Queretaro campus with an initial seating capacity of about 100 full-time workers. The center will move to a permanent location at Technology Park of Tech De Monterrey in October this year. Patni is planning to gradually expand employment to about 300, with the bulk of the jobs being filled with local workers.
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