Bank-Fund Staff Federal Credit Union, Washington DC, has selected Open Solutions’ Complete Credit Union Solution: DNA, a core platform, to improve process efficiency and sales initiatives through member-centric operations.
Bank-Fund executives cited member-centricity and the strengths of a relational database as the primary reasons for choosing Open Solutions.
The Complete Credit Union Solution: DNA is built on a powerful, centralized Oracle relational database designed to be an open architecture application, creating the flexibility necessary for running a service-oriented financial institution.
By capitalizing on the strength of Open Solutions’ universal data model and .NET design, the platform helps credit unions streamline both front- and back-office processes and creates a centralized view of members, employees and business partners.
Bank-Fund Staff FCU will also implement Open Solutions’ cView, Channel Management Center, ProfitVision, telephony applications and customized Professional Services.
“The single-screen, holistic view of members’ relationships with the credit union will provide invaluable benefits for our front-line sales and service initiatives, while the Oracle relational technology will streamline back-end processes and provide faster product-to-market times,” says Timothy Elmore, CIO of Bank-Fund Staff FCU.
“Open Solutions offered us the most flexible, leading edge technology of the solutions that we considered. We are confident that the TCCUS: DNA platform will significantly improve our efficiencies and member service capabilities through the real-time, enterprise-wide exchange of information.”
“During these unprecedented times, more than ever, Open Solutions’ sophisticated member-centric technology enables credit unions like Bank-Fund Staff FCU to provide more thorough, efficient and personalized service at a time when securing member relationships are a key component to addressing competition,” says Louis Hernandez, Jr., chairman and CEO, Open Solutions Inc.
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