Nucleus Software Exports Limited, a provider of integrated software products for banks and financial institutions, have further strengthened their six-year long relationship with United Finance Company SAOG (UFC), the largest finance company of Oman. Nucleus’ FinnOne™ will now power UFC with its Lead Management System and Customer Service Module, to be implemented across 7 branches of the company.
Closely integrated with Nucleus’ FinnOneTM CAS (Customer Acquisition System), LMS (Loan Management System) and Collections & Delinquency Management, already implemented at UFC, FinnOne™ Lead Management System and FinnOneTM Customer Service Module will provide a system driven process and enhanced customer service. The Single Sign On (SSO) implemented will be used to access FinnOne TM CAS, LMS, Collections, Lead Management and Customer Service Module through one screen.
FinnOne™ Lead Management System will facilitate lead tracking and closure in a systematic, transparent and controlled environment, allowing for real-time lead movement. FinnOneTM Customer Service Module will help the financial institution to collaborate better among all its stakeholders through multiple communication modes, enabling execution of a customer-centric business strategy by integrating the front and back office.
Nucleus’ FinnOne™ has been the key IT solution provider for the company since 2002. “To be able to provide best in class, leading lending services, we required a lending platform that could cope with growing volumes,” says S. Shivkumar, chief lending officer from United Finance Company. “We are confident that by utilizing FinnOne™ we will enhance our productivity and build up value-added solutions for our customers.”
D.C.