India’s largest commercial bank, State Bank of India (SBI), has selected NCR Corporation to provide and manage the single largest order of automated teller machines (ATMs) by a bank in India.
The order includes 3,000 NCR Personas ATMs and APTRA software, installation and deployment services including construction and maintenance of ATM sites, and comprehensive management of SBI’s ATM channel, including 24×7 monitoring to ensure highest ATM availability. The 3,000 units include a mix of full-function ATMs that can address routine transactions including cash withdrawal, as well as advanced functions such as airline and railway ticketing, deposits and customer relationship management-driven services. The installation is in line with SBI’s expansion plans and fulfillment of its recent project to deploy ATMs across key railway stations in India.
“We are extremely pleased to partner with SBI to assist the bank in maximizing its reach, while enhancing customer satisfaction,” says Bob Tramontano, vice president of self-service for NCR’s Financial Solutions Division “The SBI order is the largest project of its kind in India and we are happy that the country’s largest commercial bank has chosen NCR yet again as its preferred partner.”