International Financial Data Services (IFDS), the international transfer agency joint venture between State Street Corporation and DST Systems, Inc., has achieved the internationally recognised ISO 9001 certification, establishing IFDS as one of the leaders in its field.
This independent assessment was conducted by the British Accreditation Bureau a leading Certification Body, and demonstrates IFDS’ commitment to customer service and quality delivery.
IFDS has now earned the right to display the coveted British Accreditation Bureau Quality Shield and ISO 9001 logo to demonstrate conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they have a quality management system in place to ensure consistency and improvement, leading to high levels of performance and customer satisfaction. Accredited organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
IFDS provides market-leading service and technology solutions for distributors, advisors and investors in the UK as well as Canada, Ireland, Luxembourg and via Boston Financial Data Services to the U.S. market.
“Continual improvement is one of our core values, so we are very pleased to receive external verification that we operate to those values,” says Simon Hudson-Lund, chief executive officer. “The ISO 9001 certification demonstrates we provide quality solutions to our clients and their customers.”
D.C.