HR Outsourcing Increases HR Involvement, Say Buck Consultants

HRO outsourcer Buck Consultants (an ACS company) says that, in a survey of some 85 US employers, after implementing HRO, retained HR staff becomes significantly more involved in consultative and decision support. High performing organizations planned ahead 48% more often

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HRO outsourcer Buck Consultants (an ACS company) says that, in a survey of some 85 US employers, after implementing HRO, retained HR staff becomes significantly more involved in consultative and decision support. High-performing organizations planned ahead 48% more often than other respondents for the new roles of retained HR staff, and overall, 54% considered the future role of retained HR staff in their outsourcing strategy. Only 13% waited until outsourcing was implemented before considering retained HR staffing issues. More than one-half of all respondents provided retained HR staff with consultative skills training, while 50% also provided business skills training. Buck also noted that the longer an organization has outsourced, the more likely it is to outsource multiple HR functions (60% of respondents who have outsourced for three or more years outsource between three and seven HR functions).

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