GoldenSource Corporation, the provider of Enterprise Data Management (EDM) applications, is expanding its ofshore centre in Mumbai, India.
Incorporating development, customer support, professional services and other back-office support functions, the centre aims to enable GoldenSource to provide customers with real-time customer service and support.
“GoldenSource is proud to launch its improved OTC facility. This recent move reaffirms our on-going commitment to our Indian operations and underscores the success of our global operating model in satisfying the needs of our customers,” says Harpreet Grewal, CFO of GoldenSource Corporation. “We have realized an extraordinary return on our investment in the OTC, and are excited at the opportunity to expand our presence in Mumbai.”
Originally launched in 2003 in partnership with TCG Software Services Pvt. Ltd, now a subsidiary of TCGIvega Information Technologies Private Limited (TCGIvega), also aims to help GoldenSource maintain a continuous cycle of product development.
It has now moved into a new facility in Mumbai, where the enlarged capacity will enable the firm to cope with growth in customer activity. GoldenSource says it continues to work in close partnership with TCGIvega.
“TCGIvega is very happy to partner with GoldenSource in its move to this expanded facility. Its location and state-of-the art infrastructure will support the rapid growth GoldenSource is experiencing in both its business and concurrent staffing requirements,” says Manohara Nagaraja, COO of TCGIvega.
The GoldenSource OTC facility is located at Plot No. 13A, Second Floor, Paper Box House, Mahal Industrial Estate, off Mahakali Caves Road, Andheri (East) Mumbai – 400 093. A ribbon cutting ceremony was held yesterday to officially launch the new facility.