Fiserv, Inc., the provider of financial services technology solutions, has built a unique thought leadership community, the Fiserv Boardroom Series, designed exclusively for its clients. Through the Fiserv Boardroom Series, subject matter experts from Fiserv share business insights, market trends and research data providing financial institution leaders with the latest information to help them plan for their future.
The Fiserv Boardroom Series provides our clients with the latest information to support their strategic planning activities and improve their overall business performance, says Mark Sievewright, senior vice president, Strategic Marketing at Fiserv, who heads the Fiserv Boardroom Series. Sievewright has 30 years of experience in the financial services industry. Before joining Fiserv in 2004, he held senior leadership roles at HSBC in London, MasterCard International in Brussels, Payment Systems, Inc. in Florida and served as president and chief executive officer of TowerGroup, a leading research and advisory firm for the financial services industry.
The Fiserv Boardroom Series community offers multi-media tools, including videos, executive briefings, webinars, white papers and more. Fiserv launched the Boardroom Series in the summer of 2009 and so far has enrolled more than 2,300 executives, representing more than 1,000 banks and 600 credit unions, about ten% of its client base. Fiserv clients can join the Boardroom Series at no cost. Our sole objective for this program is to provide our clients with information and insights that can help them navigate the dynamic marketplace we are in today and prepare them for the opportunities on the horizon, says Don MacDonald, executive vice president and chief marketing officer of Fiserv. Fiserv clients need access to relevant consumer and industry data, information and insights that can help them shape both business strategy and tactical execution. At Fiserv we are committed to our clients success and we will continue to look for new innovative ways to help them achieve best-in-class results.
Roger Plott, senior vice president of commercial services for Capital Bank, with $1.7 billion in assets headquartered in Raleigh, N.C., said the Fiserv Boardroom Series offers immediate and insightful content from a trusted source.
Every day there are changes in the financial services industry and staying on top of that can be extensive, says Sievewright. The Fiserv Boardroom Series gives us a broader view of what is happening in the financial services industry today. It is a valuable resource to provide insights, trends and best practices on the latest developments in banking. We are reaching out to our clients, giving them value-added content in a new and collaborative way by creating this community online. This is a resource we are offering exclusively to our clients as part of our relationship. Our vision is to facilitate a two way conversation to share ideas, insights and viewpoints, partnering with them to help the grow their business.
To fulfill this vision of interactive communities, Fiserv selected Jive Software as its partner to deliver the Boardroom Series. A leader in online community software, Jive Software was highlighted in Gartner, Inc.s 2009 Magic Quadrant for Social Software in the Workforce1. The next-generation enterprise communication and social business platform is scalable for meeting the long term plans Fiserv has to connect with clients through popular online community functionality.
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