Inside the deal: Exploring Franklin Templeton’s decision to outsource global transfer agency operations to FIS

In late 2021, the $1.5 trillion asset manager Franklin Templeton outsourced its entire global transfer agency (TA) operations to FinTech FIS in a decision that could have major repercussions on how investment firms approach their back-office processes. Global Custodian examines the rationale behind the deal.
By Charles Gubert

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