City Networks, a London-based provider of software and services to the treasury, securities and derivatives markets, has appointed Geoff Chick as Services Director EMEA, and promoted Nick Russen to Director, Partners and Distributors, responsible for the engagement and management of third party relationships, worldwide.
Russen, who has been at City Networks for 14 years, has served as European Managing Director for the past four years.
As part of its growth plans, City Networks has placed a greater emphasis on third party relationships to deliver complementary products and services to its client base.
“Having been involved with City Networks’ significant expansion in Europe I look forward to driving the worldwide business forward by further developing the partnership side of the business, and extending the current partnerships into new geographical areas,” says Russen. “Bringing the right partnerships together to serve the interests of the customer will make City Networks a more effective provider of business solutions.”
Chick was previously a Director of Century 24 Solutions and Braid Systems (which was acquired by Mercator). His immediate task is to review the services infrastructure to ensure that it can continue to deliver efficiently as the company grows.
“Managing the implementation of change is a challenge to all involved,” says Chick. “I see my role as one of creating a virtuous circle: if the clients are receiving the range and quality of service they require they will view us as a partner rather than a vendor; the delivery team are motivated by this and will strive harder to develop the range and quality of service. I am delighted to be part of City Networks’ continuous drive for improvement.”
Costa Christodoulou, CEO of City Networks, says the fact that the company is appointing a main board director to the role of building and maintaining third party relationships is a measure of the importance it attaches to them. “Nick will ensure that we are well placed to continue to increase the range and quality of our partnerships to deliver value to our customers across the world,” he says. “The appointment of Geoff will strengthen the services ethic that runs through the core of City Networks. His experience of implementing business process improvement and quality initiatives will make this a positive experience for both our staff and customers. We look forward to continuing our current growth and success with both Nick and Geoff as they progress within their new roles.”