Mellon Poland partners with Citi Handlowy to enable the bank to deliver new, attractive affinity credit cards. Mellon Poland’s contact center services have broad expertise in such business.
Mellon Poland will play the role of powerful promotional tool for credit cards. The skilled staff Of the provider, its flexible contact-centre infrastructure and wide experience in telemarketing projects are to contribute much in Citi Handlowy’ campaign.
“To be effective, agents must have the right tools, quick access to customer information, clear understanding of the campaign script and a constant pool of customer contacts,” says Piotr Wasilewski, contact center manager, Mellon Poland. “The success of this campaign depends on the alignment and optimization of all variables and Mellon Poland has the necessary expertise at all levels to deliver the functionality and performance required.”
L.D.