Challenger Financial Services Group Selects SmartStream's TLM To Automate Reconciliations Process

SmartStream Technologies says that Challenger Financial Services Group has selected TLM Reconciliations. Challenger, an Asset and Fund Manager and one of Australia's largest non bank mortgage lenders, selected TLM Reconciliations to automate their previously manual reconciliations process. "We're a growing

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SmartStream Technologies says that Challenger Financial Services Group has selected TLM Reconciliations. Challenger, an Asset and Fund Manager and one of Australia’s largest non-bank mortgage lenders, selected TLM Reconciliations to automate their previously manual reconciliations process.

“We’re a growing company that’s determined to keep customer service at the heart of our business,” says David Brown, the General Manager of Investment Services at Challenger. “To do so we invest in building business processes that can scale as we expand, enabling us to contain cost and reduce risk. TLM Reconciliations will strengthen our operations by providing greater control and visibility across our entire reconciliations operation. Its ability to reconcile any type of transaction has allowed us to standardise on a single, scalable application to support not only our immediate needs but our longer term requirements.”

TLM Reconciliations aims to enable Challenger to automate their entire enterprise wide reconciliations and exception management process including multi-way and inter-systems reconciliations. To extend the process across the firm’s distributed user community Challenger will also be deploying TLM WebConnect, SmartStream’s web portal. TLM says WebConnect will enable the firm to manage a low cost deployment across multiple sites, minimising support and maintenance requirements as reconciliations functionality is extended.

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