BT has signed a five year, multi-million Euro contract with Commerzbank, German financial institution, to deliver managed services for the banks voice trading systems.
BT will support systems on trading floors around the world with immediate effect, bringing multiple benefits to internal stakeholders. The deal highlights BTs capability as a global supplier of professional managed services for the financial services industry.
BT will deliver and manage the ITS.Netrix voice trading system and ITS Recorder on the major trading floors of Commerzbank. Developed for an environment where every millisecond counts, ITS.Netrix is a specialised voice communications solution tailored to the requirements of financial traders who need an extremely reliable, easy-to-use system to communicate with clients, brokers and other traders. The ITS.Netrix devices can handle multiple calls and phone conferences and are equipped with a talkback speaker system and integral intercom.
The ITS Recorder provides leading-edge functionality including IP connectivity, secure playback to desk and distributed network architecture.
In the five-year deal, BT has agreed to supply hardware, software and services to Commerzbanks global business and financial centres as well as on-site support at the main trading locations. The first phase of the project will be the deployment at Commerzbanks 650-desk trading centre in Frankfurt, Germany, with all domestic and international centres to follow.
The proven reliability and flexibility of the BT solution was the key driver in our decision. Setting up a trading system as a managed service means we do not have to worry about planning long-term hardware investments or having to predict which way technology innovation will go BT manages these issues and allows us to focus on providing service and value to our own clients. BTs innovative price-per-desk model gives the bank the flexibility it needs especially in a constantly changing business environment, says Roland Schneider, principal project manager and head of Infrastructure Program in Commerzbanks Dresdner Bank Integration Project.
To reach a decision, Commerzbank listened to its own internal customers the traders themselves who provided positive feedback on the benefits of working with BT equipment, says Andy Nicholson, VP Global Banking and Financial Markets, BT.
L.D.