Alliance & Leicester Commercial Bank (ALCB) has signed a 5-year managed service agreement with TietoEnator.
ALCB will continue to use the TietoEnator Instalment Credit Suite to manage its portfolio of asset finance contracts. Under the terms of the managed service agreement, TietoEnator will provide 24 hour IT support for the system. TietoEnator will also develop a new dealer point of sale solution and provide round the clock hosting of the banks Business Objects application.
“This project supports our strategy of developing an end to end system for the management of asset finance contracts,” explains Martin Evans, Director of Business Processes, Alliance & Leicester Commercial Bank. “This fully outsourced model will allow us to concentrate on our core business, leaving the day to day running of the systems to TietoEnator.”
“The award of this important contract is further testimony to the appeal of the TietoEnator business model,” says Richard Gammon, Managing Director, TietoEnator UK. “Our continual investment in long term customer relationships delivers tangible business value, resulting in our very high retention of increasingly satisfied customers.”