ADP Wilco says it has extended business process outsourcing service. Its clients are currently able to outsource to ADP Wilco elements of operational processes such as trade capture, end of day reconciliation, instrument pricing and securities and corporate actions reference data management.
“We have been developing our BPO services for several years, in response to specific requirements for our customers and other business units within ADP Brokerage Services Group,” says Elizabeth Lake, CEO, ADP Wilco. “We are now very well positioned to offer this competency more widely to our customer base, and further extend our service range. We have the experience, track record and processes to manage the development of true business partnerships through the early stages of skills transfer and confidence building through to full operational rollout.”
ADP Wilco has been providing IT outsourcing for international securities processing through its Gloss service bureau for five years. More recently it has made the Tarot retail and private client platform available on an ASP basis. Other ASP services include a multi-currency private banking platform and a service bureau for SWIFT messaging. “We see BPO as a value-added service that extends our range of outsourcing capabilities,” says Lake.