De La Rue, the commercial security printer and cash sorting company, launches its ECM Dashboard software at the 2009 International Commercial Cash Operations Seminar (ICCOS) in Chicago, IL, USA.
De La Rue Cash Processing Solutions (CPS) will showcase its cash handling applications aimed at improving productivity in global commercial cash centres. Jamie Cockerell, Head of Customer Development at De La Rue CPS will also be presenting a seminar entitled “Measuring up for success in business today”.
ECM Dashboard is an easy to use software application that enables shift supervisors to view the cash processing throughput of De La Rue’s Cobra family of banknote sorters within the cash centre. This software offers accurate and continual activity rates over the last hour and shift pattern, giving the supervisor continually renewed information on the throughput of each Cobra.
By using ECM Dashboard, bulk cash handling organisations can ensure that the hardware, combined with operator methodologies are working to optimum efficiency, thereby delivering a visible return on investment. The consistent feedback gives managers the confidence that the cash centre is working to the highest levels of performance, therefore enabling the cash centre supervisor to focus on alternative supervisory duties, such as work flow management, staff management and transaction authorisations.
“Our solutions are helping cash centre customers worldwide improve their productivity,” says Kevin Freeguard, managing director of the Cash Processing Solutions (CPS) division. “Leading cash handling organisations recognise the need to examine every aspect of their workflow in the quest for greater competitiveness. Customers are demanding faster turnaround times, whilst also expecting the highest standards of accuracy and security to be maintained. ECM Dashboard provides the solution to help cash centres deliver just that.”
By using ECM Dashboard, cash centre managers have immediate access to accurate telemetry, enabling them to maintain and manage the productivity of each Cobra, a mid-speed sorter, within their cash centre. The consistent flow of data assists in keeping the cash centre working to its optimum as any erroneous activity is easily identified and can be rectified before it becomes detrimental to the pre-defined key performance indicators.
Supplying a constant flow of up to the minute data on machine throughput gives shift supervisors a true and accurate understanding of their shift workers productivity. This clarity of information instills peace of mind that shifts are consistently performing to their maximum productivity levels. Providing information, by the hour and by the shift pattern, the ECM Dashboard can help foster a competitive spirit between all of the shifts in the cash centres.
D.C.