GC Webcast: Supporting a front-to-back ETF servicing model

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One of the main takeaways from Global Custodian’s 2021 ETF Administration Survey was that being a full front-to-back service provider at a time of increased operational strain and changing market factors has become fundamental to receiving positive client feedback.

Providing a consistent level of servicing has become the norm, but custodians and fund administrators are also expected to lower the cost of ownership for asset managers, support performance, and drive new revenue streams.

In this latest GC webcast, industry experts will discuss how they are working with clients in partnership to lower operating costs, optimise front-to-back workflows, and support the expansion into new markets.

On the agenda:

  • Key results from Global Custodian’s 2021 ETF Administration survey
  • Enhancing ETF workflow platforms
  • Adapting to a front-to-back operating model
  • Supporting performance and developing new revenue streams

SPEAKER

Kenneth Martin
Director, Product and Profitability, Primary Markets (Loans & ETFs),
RBC I&TS

SPEAKER

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Kyle DeTullio

Head of ETF Capital Markets and Implementation
Natixis Investment Management

SPEAKER

Kevin Wolf
EVP, Head of Fund Administration and Product,
Ultimus Fund Solutions

SPEAKER

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Will Creedon

Director, ETF Capital Markets,
John Hancock Investment Management

SPEAKER

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Lois Gregson
Senior ETF Analyst
Factset Research Systems

MODERATOR

Joe Parsons

Deputy Editor,
Global Custodian